Jump to content

License (Gumroad)


Recommended Posts

I'm pretty sure i'm getting billed via "Gumroad"*. No i'm sure.

Yesterday i downloaded the latest version but my license is not up to date.

I went into gumroad and received an e-mail stating that "We will send you the license key shortly.".

What is shortly? I'd like to test some aspects of the latest SMS, please!

Kind regards,

/D

* I must say this must be one of the most frustrating "sites" from the viewpoint of a subscriber. I'd guess a lot of designers and "visionaries" are involved :)

Link to post
Share on other sites
  • Administrators

As Jarto says: We agree with you on your Gumroad-thoughts. That's why we have moved away from Gumroad, and started using Stripe instead.

 

The license _was_ sent to the registrered email when the subscription was automatically renewed. Some months ago.

Did you try to re-request the license from Gumroad or something? If so, then I suppose that we don't get any notification of this on our side.

Link to post
Share on other sites
1 hour ago, jorn said:

As Jarto says: We agree with you on your Gumroad-thoughts. That's why we have moved away from Gumroad, and started using Stripe instead.

I now have a license e-mail. Thank you. Odd that i could not find it if it has been sent (as it seems it has been) - i do rely on e-mail archives for a lot of things.

Anyway - all good now!

Link to post
Share on other sites
  • 3 weeks later...
  • Administrators
2 hours ago, Jake said:

Same issue here.  I was "auto-renewed" by Gumroad but all they will send me is a receipt.  No license.  My old license doesn't work with the new version, so how can I access it?

Can you please send Jörn (ja at smartmobilestudio.com) an e-mail about this? Please tell him which e-mail address you have registered under Gumroad, so he can find your subscription.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...