Tams11 0 Posted January 9 Report Share Posted January 9 Hello, I opened up SMS the other day and it says my license expired 3/29/2020. I thought that after I purchased the program I could continue to use it even after the license expired? Below is the Gumroad invoice from the purchase I made Dec 8,th 2016. I also ordered again in March of 2019 in order to get the upgraded version. I cannot find proof of that purchase on either Gumroad or Stripe but I did find the purchase deducted from my checking account on March 29, 2019. It is listed at Smart-Professional Larvik, 85383909088000002936800. In addition, I remember emailing you about a new license code at one time because I got a new computer. I look forward to your recommendations in getting this issue resolved. Thank you, Tamera Shaw-McGuire Side note, I have also emailed you twice about this issue, I wasn't sure if emails were being seen so I posted here. Thanks. -------- Forwarded Message -------- Subject: You've subscribed to Smart Mobile Studio (Professional)! Date: Fri, 08 Jan 2021 22:38:32 +0000 (UTC) From: The Smart Team <noreply@customers.gumroad.com> Reply-To: support@smartmobilestudio.com To: tams@tams11.com December 8, 2016 $149 a year — PAYPAL *tams@tams11.com Smart Mobile Studio (Professional) We will send you the license key shortly. Download the latest version from www.SmartMobileStudio.com Spread the word! Tweet Share Need an invoice for this? Generate You'll be charged once a year. Manage membership 548 Market St, San Francisco, CA 94104-5401, USA Powered by Gumroad Quote Link to post Share on other sites
Administrators jarto 724 Posted January 10 Administrators Report Share Posted January 10 I'll make sure that @jorn solves this. Quote Link to post Share on other sites
Tams11 0 Posted Friday at 03:05 AM Author Report Share Posted Friday at 03:05 AM Hi again, Any word on what I should do? Thanks, Tamera Shaw-McGuire Quote Link to post Share on other sites
Administrators jarto 724 Posted Friday at 11:21 AM Administrators Report Share Posted Friday at 11:21 AM I am terribly sorry. I will message and e-mail him again. Quote Link to post Share on other sites
Tams11 0 Posted yesterday at 04:31 AM Author Report Share Posted yesterday at 04:31 AM Thank you so much! It has been resolved now! Tammy Quote Link to post Share on other sites
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