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Hello,

   I opened up SMS the other day and it says my license expired 3/29/2020. I thought that after I purchased the program I could continue to use it even after the license expired?

Below is the Gumroad invoice from the purchase I made Dec 8,th 2016.

I also ordered again in March of 2019 in order to get the upgraded version. I cannot find proof of that purchase on either Gumroad or Stripe but I did find the purchase deducted from my checking account on March 29, 2019. It is listed at Smart-Professional Larvik, 85383909088000002936800. 

In addition, I remember emailing you about a new license code at one time because I got a new computer.

  I look forward to your recommendations in getting this issue resolved.

Thank you,
Tamera Shaw-McGuire

Side note, I have also emailed you twice about this issue, I wasn't sure if emails were being seen so I posted here. Thanks.

 
-------- Forwarded Message --------
Subject: You've subscribed to Smart Mobile Studio (Professional)!
Date: Fri, 08 Jan 2021 22:38:32 +0000 (UTC)
From: The Smart Team <noreply@customers.gumroad.com>
Reply-To: support@smartmobilestudio.com
To: tams@tams11.com
 
December 8, 2016
$149 a year — PAYPAL *tams@tams11.com

Smart Mobile Studio (Professional)

We will send you the license key shortly.

Download the latest version from www.SmartMobileStudio.com


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